Updated JULY25
Business Name: XOIE.COM
ABN: 62 366 173 498
Contact: zoe@xoie.com.au | xoie.com.au
1. Summary of Key Points
This Privacy Policy applies to all XOIE.COM activities, including XO.films outdoor movie night bookings, our website, snack packs, bar and grazing add-ons, and any custom events or promotions.
We believe in being open and transparent about how we use your data. This section gives you a simple summary of what we do with your personal information. The full policy follows below.
- Consent & Opting Out: When you book with us or provide your details, you're consenting to us using that info to deliver your service and keep you updated. You can opt out of marketing at any time.
- What We Collect: Name, contact info, address, payment details, and preferences for bookings.
- Why We Collect It: To deliver your setup, personalise your night, improve our offerings, and occasionally share news or special offers.
- Who We Share With: Only trusted service providers (like our booking/payment platforms) - never sold or rented.
- Your Rights: You can ask us to correct or delete your info at any time.
2. Who We Are
XOIE.COM (trading as XO.films) is a boutique outdoor movie setup service based in Western Australia. We bring the magic of the movies to you, whether it's a romantic night in, a beach date, or a backyard event. Everything is handled with care, style, and your privacy in mind.
3. Personal Information We Collect
Depending on what services you use or book with us, we may collect:
- Your full name and contact details (email, phone number)
- Billing and delivery address
- Payment method (handled securely via Stripe – we don’t store card info)
- Booking preferences or any notes you provide us
- Responses to feedback forms, questionnaires, or promotions
- Website usage (IP address, browser info, device type via cookies)
- Allergy, dietary, or accessibility info if you provide it
4. How We Collect Your Information
We collect your personal info when you:
- Make a booking through our website or booking platform
- Fill in a questionnaire or feedback form
- Contact us directly (email, DM, or WhatsApp)
- Browse our website (via cookies and analytics tools)
- Join a waitlist, newsletter, or promotion
5. Why We Use Your Information
We use your info to:
- Confirm and manage your booking
- Personalise your experience
- Contact you with updates or important info
- Improve our services based on feedback and usage patterns
- Send offers, seasonal updates, or promotions (optional)
6. Sharing Your Information
We do not sell or rent your personal info.
We only share it with:
- Stripe (for payments)
- Microsoft Bookings (for scheduling)
- Our setup team or partners
- Legal authorities if required
7. How We Keep Your Data Safe
Your info is stored securely through trusted platforms and backed by encryption and access controls. No system is 100% foolproof, but we take all reasonable steps to protect your data.
8. Cookies & Website Analytics
We use cookies to improve your website experience. These help us understand how people interact with the site and what pages are popular. You can control cookies through your browser settings.
9. Your Rights
You can:
- Request access to your personal information
- Ask for corrections or updates
- Withdraw consent for marketing
- Request deletion (unless legally required to retain it)
To do this, email: zoe@xoie.com.au
10. Third-Party Links
Our website may include links to third-party services like Grazing the Roof or Devine Cellars. We’re not responsible for their privacy practices, so we recommend checking their policies if you visit their sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on xoie.com.au with an updated effective date.
12. Contact Us
If you have any questions or concerns, or if you’d like to update your information:
Zoe Slater
📧 zoe@xoie.com.au
🌐 xoie.com.au
📍 Based in WA